Adding Maintenance Agreements ➕
Introduction
Creating new maintenance agreements in Amplifi-Qx Hub is a crucial process that establishes ongoing service relationships with clients. This guide walks you through the process of adding new agreements effectively.
Accessing Agreement Creation 📝
Navigate to the Active Agreements page and click the "Create New Agreement" button in the top right corner. This opens the agreement creation form with several required fields.
Essential Information
Site Selection 🏢
The first step is selecting the correct site:
- Click the site dropdown menu
- Search for the desired location
- Verify site details
- Confirm selection
Agreement Details ⚙️
Start Date
Choose when the agreement becomes active:
- Must be a future date
- Consider installation completion
- Account for testing periods
- Align with client requirements
Minimum Term Selection
Define the agreement duration:
- Standard terms available
- Match client preferences
- Consider contract alignment
Package Configuration 📋
Package Name
Define the name of selected maintenance package, usually one of:
- Amplifi-Qx Digital Maintenance Package
- Amplifi-Qx Analogue Maintenance Package
Annual Fee Setting 💰
Enter the agreed annual fee:
- Exclude VAT
- Match quoted values
- Consider system size
- Account for service level
- Include any special terms
Supporting Documentation 📎
Contract Upload
Link to the signed agreement:
- Upload final contract
- Verify document accuracy
- Include all signatures
- Check terms match system
Additional Information
Use the additional details field to note:
- Special requirements
- Custom arrangements
- Specific exclusions
- Client preferences
- Important deadlines
Best Practices 💡
Agreement Setup
Accuracy Checks
Before creating the agreement:
- Verify all client details
- Confirm package selection
- Double-check fees
- Review start dates
- Validate contract terms
Documentation Standards
Maintain clear records by:
- Using consistent naming
- Including all details
- Documenting special terms
- Recording client requirements
- Noting any variations
Quality Control ⭐
Pre-Submission Verification
Check these elements:
- Site details accuracy
- Package appropriateness
- Fee calculations
- Term alignment
- Contract completeness
Post-Creation Tasks
After creating the agreement:
- Verify status shows active
- Check financial records
- Update client records
- Schedule initial visits
- Plan ongoing support
Return to Maintenance Overview → Learn About Site Management →
Taking time to set up agreements correctly ensures smooth ongoing service delivery and clear client expectations.